What They Are and How to Make Them Work. Create an organization in which people’s hearts are in their work
About the Programme
People are, indeed, an organization’s most valuable asset. Its people that deliver better quality, faster response time, higher productivity, greater sensitivity to customers, and improved profitability. Participants will learn the different ways of motivating people and creating and managing effective teams.
For Whom: Leaders and Senior Management
Gain an understanding of how teams differ from traditional work groups.
Create a team charter that includes a clear statement of your team’s purpose, operating guidelines, performance objectives, and an ideal team vision.
Learn good meeting management skills, critique your meeting effectiveness and develop action plans to improve your meetings.
Identify your team’s customer requirements and how these guide team performance.
Analyze and streamline the core work of the team.
Clarify team member roles and responsibilities and ensure greater accountability.
Set up systems for measuring your performance, setting goals and tracking progress.
The programme is delivered in 7 modules;
Module 1: Fundamentals of High Performance Teams
Module 2: The Team Charter
Module 3: Effective Meetings
Module 4: Customer Focus
Module 5: Managing the Process
Module 6: Team Member Roles and Responsibilities
Module 7: Setting Goals and Keeping Score
Duration: 4 days.