Developing High Performance Teams

What They Are and How to Make Them Work. Create an organization in which people’s hearts are in their work

About the Programme

People are, indeed, an organization’s most valuable asset. Its people that deliver better quality, faster response time, higher productivity, greater sensitivity to customers, and improved profitability. Participants will learn the different ways of motivating people and creating and managing effective teams.

For Whom: Leaders and Senior Management

Objectives

Gain an understanding of how teams differ from traditional work groups.
Create a team charter that includes a clear statement of your team’s purpose, operating guidelines, performance objectives, and an ideal team vision.
Learn good meeting management skills, critique your meeting effectiveness and develop action plans to improve your meetings.
Identify your team’s customer requirements and how these guide team performance.
Analyze and streamline the core work of the team.
Clarify team member roles and responsibilities and ensure greater accountability.
Set up systems for measuring your performance, setting goals and tracking progress.
Course Contents

The programme is delivered in 7 modules;

Module 1: Fundamentals of
High Performance Teams

Module 2: The Team Charter

Module 3: Effective Meetings

Module 4: Customer Focus

Module 5: Managing the Process

Module 6: Team Member Roles and Responsibilities

Module 7: Setting Goals and Keeping Score

Duration: 4 days.