The Trust Factor

Creating a Win-Win Relationships

About the Programme

When trust is absent, relationships are characterized by an adversarial attitude, rather than goodwill, there are deep and hidden animosities. Respect is lost and our performance is compromised as our energies go into manipulation and protection rather than working together towards a shared vision. In this program, participants will learn how to interact with others in ways that build trust and win-win outcomes and dramatically increase their effectiveness with others.

Target Audience: Leaders, Managers and Employees

Course Contents

The training comes alive as you participate in experiential exercises and role-playing helping you internalize the principles and skills that are taught. The programme is delivered in 8 modules, as follows:

Module 1: The Trust Imperative

Module 2: Collusion

Module 3: Change of Heart

Module 4: Face-to-Face Communication

Module 5: Interpersonal Dialogue: Core Principles .

Module 6: Interpersonal Dialogue: The Steps

Module 7: Harnessing Harmful Behaviour

Module 8: Strengthening Our Relationships

Duration: 4 days.